Compliance and Regulation
Our commitment to regulatory compliance, data protection and responsible practices.
TL;DR
FinanceCompany operates as a comparison platform, not a lender. We comply with applicable financial regulations, GDPR, and maintain transparent business practices. We earn referral fees from providers — this never affects the information or recommendations you see.
Regulatory Framework
FinanceCompany operates under applicable financial services regulations. We comply with regulatory authorities including the Financial Supervisory Authority (Finanssivalvonta) and adhere to all applicable EU directives. Our operations are structured to ensure that every recommendation we make meets the standards expected by regulators and the businesses we serve.
- ✓Operates under Finnish financial services regulation
- ✓Compliant with Financial Supervisory Authority (Finanssivalvonta) guidelines
- ✓Follows all applicable EU directives
Data Protection
We take data protection seriously. Our practices comply with the EU General Data Protection Regulation (GDPR) and applicable data protection laws. Personal data is collected only when necessary, stored securely and never shared with third parties without explicit consent. Our full privacy policy describes in detail how we handle your information.
- ✓Full EU General Data Protection Regulation (GDPR) compliance
- ✓Personal data collected only when necessary and stored securely
- ✓Never shared with third parties without explicit consent
- ✓Detailed privacy policy describes all data handling practices
Complaints Procedure
If you have a complaint about our service, contact us at complaints@financecompany.io. We acknowledge all complaints within 2 business days and aim to resolve them within 15 business days. If you are not satisfied with our response, you may escalate the matter to the relevant regulatory authority.
01
Submit
Send your complaint to complaints@financecompany.io with details of the issue.
02
Acknowledge
We confirm receipt of all complaints within 2 business days.
03
Resolve
We investigate and aim to resolve complaints within 15 business days.
04
Escalate
If unsatisfied with our response, you may escalate to the relevant supervisory authority.
How We Earn Revenue
FinanceCompany earns referral fees from financing providers when a business successfully obtains financing through our platform. This fee is paid by the provider, not by you. It does not affect your interest rate, fees, or loan terms. Our comparison rankings are based on objective criteria (rates, fees, terms, speed) and are not influenced by referral arrangements.
